Farzaneh Eghbal; Mohammad Hossein Yarmohamadian; Sayyed Ali Siadat; Reza Hoveida; Alireza Yazdani
Volume 10, Issue 1 , May 2014, , Pages 138-145
Abstract
Introduction: Self-assessment in healthcare is inevitable, like in all other sections. Scarce resources,necessity of performance refining, vitality of provided services and quality of services are evidence fornecessity of having a proper system of self-assessment of performance in this area. Hence, the ...
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Introduction: Self-assessment in healthcare is inevitable, like in all other sections. Scarce resources,necessity of performance refining, vitality of provided services and quality of services are evidence fornecessity of having a proper system of self-assessment of performance in this area. Hence, the purpose ofpresent study was to study areas of improvement based on European Foundation for quality Management(EFQM) Excellence Model in Imam Mousa Kazem Hospital, Isfahan, Iran.Methods: The present study used a descriptive cross-sectional method. Statistical population consisted ofexperts and hospital senior managers in Imam Mousa Kazem Hospital in 2002. The study tools included astandard questionnaire of EFQM whose validity was confirmed by faculty members and experts and itsreliability was obtained at 0.97 through Cronbach’s alpha. Data analysis was done in nine areas usingSPSS software. The study population were hospital top managers in 2002 who were selected throughcensus method. Data were collected using questionnaire based on EFQM model. Collected data wereanalyzed through RADAR rationale.Results: Imam Mousa Kazem Hospital obtained 599 points in its assessment; however, the area of enablersobtained 300 and area of results obtained 299 points. Obtained percentages for each of nine areas are asfollows: Leadership (60), policies and strategy (58), employees (68), resources and partners (60), processes(56), customers result (58), employees result (60), community results (63) and key performance (61%).Conclusion: The self-assessment based of EFQM model resulted in an information system of strength andweakness points in 9 areas so that RADAR logic, weakness points were determined for the interventionand improvement areas.
Akbar Hosseinzadeh; Ahmad Shabani; Seyyed Ali Siyadat
Volume 9, Issue 2 , May and June 2012
Abstract
Introduction: The purpose of this study was determine the application of knowledge management among the staff members of central, faculty, and hospital libraries at Tabriz University of Medical Sciences (Tabriz, Iran), based on Hissig model. Hissig model consists of four processes including knowledge ...
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Introduction: The purpose of this study was determine the application of knowledge management among the staff members of central, faculty, and hospital libraries at Tabriz University of Medical Sciences (Tabriz, Iran), based on Hissig model. Hissig model consists of four processes including knowledge creation, storage, sharing, and application. Methods: This descriptive survey included all of the listed members of university libraries (59 persons) in 2010. Using Cochran's formula to determine the sample size, 40 individuals were selected to participate. Sampling was conducted through stratified random sampling proportional to size. A 5-point Likert scale researcher-made questionnaire was used to gather the needed information. The face validity of the questionnaire was approved by experienced teachers. In order to determine the reliability, Cronbach's alpha coefficient was calculated (α = 0.949). Descriptive statistics, including frequency, percentage, mean, and standard deviation, and inferential statistics, including single- sample t-test, multivariate analysis of variance (MANOVA), and Scheffe's post hoc test, were used to analyze the collected data. Results: Our findings showed that the application of knowledge management based on Hissig model among the library staff members at Tabriz University of Medical Sciences had an average of 2.90 and was higher than moderate. While the studied population scored higher than moderate in knowledge creation (3.06), sharing (2.87), and application (3.12), their scores of knowledge storage (2.56) were lower than average. Conclusion: According to the findings of this research, the application of knowledge management based on Hissig model among the library staff members at Tabriz University of Medical Sciences was rated higher than moderate. However, between the investigated components, knowledge storage was rated lower than average which highlights the importance of knowledge storage among library staff members. Utilization of knowledge storage systems is thus essential. Keywords: Knowledge Management; Libraries; Hissig Model.
Akram Nikbakht; Sayed Ali Siadat; Reza Hoveida; Azam Moghadam
Volume 7, Issue 2 , June 2010
Abstract
Introduction: There must be a dynamic relation between leadership and people's knowledge. This relationship takes place through motivation and encouraging people attitude for acquiring knowledge. The purpose of this article was to study relation between knowledge management and chairperson's leadership ...
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Introduction: There must be a dynamic relation between leadership and people's knowledge. This relationship takes place through motivation and encouraging people attitude for acquiring knowledge. The purpose of this article was to study relation between knowledge management and chairperson's leadership styles at Isfahan University Medical Sciences from faculty point of views.Methods: Research method was descriptive- correlation and statistical population consisted of all Isfahan University of Medical Sciences faculty members in academic year 1386-87. To do sampling, after estimating sample size, 170 faculty members were selected randomly as statistical sample. to collect data, two questionnaires were used including knowledge management and multi-factor leadership style questionnaire face content validity of both questionnaires for consistency among items were verified by experts. Cronbach’s alfa coefficient formula was used to determine questionnaires reliability which calculated at α = 0.92 and α = 0.89 respectively.Results: Analysis of research data showed that 1) there was a significant relation between knowledge management indices and transformational leadership style and correlation coefficient was r = 0.366 which was significant at P < 0.01 level, 2) there was no significant relation between knowledge management and transactional leadership style and correlation was r = 0.30, 3) there showed no significant relation between knowledge management and laissez– faire leadership style with correlation coefficient of r = 0.044, 4) there was no difference between grades average of knowledge management and multi-factor leadership styles with regard to age and academic rank, but there was a significant difference with regard to years of service at P < 0.05 level.Conclusion: Having transformational leadership style by Isfahan University of medical sciences chairpersons can increase more communication and participation by faculty members and makes possible exchange of knowledge through organization.Keywords: Leadership; Knowledge; Attitude; Information Management.
Farzaneh Eghbal; Mohammad Hossein Yarmohammadian; Seyyed Ali Seyadat
Volume 6, Issue 1 , March 2009
Abstract
Introduction: Human resources information management as one of the valuable and modern achievement is the biggest challenge that managers are faced with and there is a deep believe on application and practical execution of modern managerial approaches in human resource area such as European Foundation ...
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Introduction: Human resources information management as one of the valuable and modern achievement is the biggest challenge that managers are faced with and there is a deep believe on application and practical execution of modern managerial approaches in human resource area such as European Foundation for Quality Management (EFQM) model can cause performance improvement and organizational efficiency. EFQM presents assessment criteria information system for organization to evaluate organization performance and excellence in quality .The purpose of this study was to implement EFQM model through information system Performa system at Isfahan medical sciences university. Methods: This was an applied and descriptive cross-sectional research. The study population consisted of 32 staff managers and their deputies. Data collection instrument was an approach information performa system. Collected data were analyzed through descriptive statistics using SPSS and EFQM software's. Score for each of nine factors according to RADAR logic was calculated. Results: Total score for assessment of human resource management was 516, for empowerment 294, and for results were 222. Percentage score for each of the nine factors was as follows: leadership 61%, policy and strategy 75%, employees 58%, resources and partners 52%, processes 53%, client results 43%, employees results 29%, community results 55%, and key performance results 52%. Conclusion: Performa Information System approach in this model provided a system of information about strength area that needs improwment in human resources management in Isfahan University of Medical Sciences by using RADAR logic for improvement case and change were followed. Keywords: Employee Performance Appraisal; Personnel Management; Models, Theoretical.
Marzieh Mokhtaripoor; Seyedali Siadat
Volume 5, Issue 1 , March 2008
Abstract
Abstract Introduction: Information technology and computers made an information explosion in past decade and now there is a need for a system to produce and manage information. This study investigated the application of information systems in hospitals. Doctors, nurses and other health care personnel ...
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Abstract Introduction: Information technology and computers made an information explosion in past decade and now there is a need for a system to produce and manage information. This study investigated the application of information systems in hospitals. Doctors, nurses and other health care personnel need medical information for the treatment of their patients. Testing and correction in health care system is very wrong and unrepairable. Therefore, management based on accurate, exact and timely information and developing an information management system is very important in these institutions. This paper investigates the application of information systems in hospitals and their advantages and disadvantages. Methods: This is a descriptive and theoretical review study. The research population included hospital managers of the Isfahan city. The sample size was 15 based on the research population and sampling method was random stratified. Data were collected using a checklist which included 18 questions about duties, characteristics, advantages and disadvantages of the information systems with r=0.90. The content validity was approved by the professionals. Data were also collected by organized interviews with the hospital managers. To analyize data, the replies were coded and presented in three categories of duties, characteristics and effects of information systems on the institutional culture. Results: Findings showed that: 1. hospitals have 11 subsystems including acceptance, patient's leave and expenses, archive, laboratory, operation rooms, medical documentation management, wards management, radiology, nursing, pharmacy and drug store, hospital statistics and information, 2. the advantages of the information systems in hospitals include saving time, reducing human resources expenses, speeding information remittance, increasing information accessibility, 3. the disadvantages of information systems include secrecy of patients information and medical documentation, lack of cooperation by related institutions, high expenses of the information systems. Conclusion: According to the results, it can be concluded that information systems in the hospitals include 6 general subsystems of services, billing, equipments, resource management, treatment and public health; and the cultural factors of the institution influence all of these subsystems. Keywords: hospital information system institutional culture advantages disadvantage
